Services

We specialise in creating clear processes that optimise data collection on key indicators, ensuring that your social impact report highlights the most relevant data in the most accessible way.
We strive to create an impact measurement framework that teases out the data required to facilitate future decision making.
We have experience in both updating existing measurement and reporting processes and creating new processes that capture the key data points from new investments.

Measurement

Drawing on a range of methodologies, we tailor our approach to each project depending on the nature of the project and the required markers for success. We work with clients to understand their priorities, and then determine impact indicators that best reflect these needs. We consider the accessibility of data, and the need for each metric when constructing new data collection methods. This is based on how the information will be analysed and ultimately reported. Considering the frequency of reporting required, and drawing on the existing analysis processes, we can propose solutions to impact analysis and reporting that include the following:

  • Determining key performance indicators.
  • Establishing sustainable data collection processes.
  • Creating data management and oversight structures.
  • Using online and offline software to create data collection and management tools.
  • Sourcing external measurement partners on the ground in each market.
  • Deploying impact analysis frameworks tailored to each project.
  • Demonstrating clear reporting requirements for accountability.
  • Incorporating elements of learning and growth into reporting for continuous improvement.

Reporting

We delve into your communications priorities to really understand the need for reporting, and use this information to highlight the most relevant aspects of your social investments. Looking at internal and external communication, for decision making or for stakeholder management, our reporting approach puts your need front and centre. The information collected at the analysis stage is streamlined to highlight the necessary data, cutting out unnecessary processes and minimising obstacles to data collection to establish sustainable reporting practices.

Effective reporting can be used as a marketing tool, demonstrating impact to donors to generate more income. Reporting can also demonstrate progress towards internally-set objectives by the board of directors or trustees. Social impact reporting can be framed around your organisational priorities, incorporating elements such as thematic grouping and the global development agenda.

The UN Sustainable Development Goals (SDGs) are a globally recognisable framework for understanding development and social impact. More companies and NGOs are using the SDGs as a way to relate their own social impact initiatives to the global conversation. Our understanding of the SDG targets and indicators can help us to frame your activities in this way.

Training

Social Impact Reporting can train your staff on how to maintain and further develop newly established impact measurement and reporting processes. Training is tailored to the processes we develop for each project, so that project managers have a full understanding of the mechanisms at play. This includes the way that the measurement and reporting tools are developed so that continuous improvement and refinement can continue in-house. Effective training is crucial for the sustainability of the established processes, ensuring that strategic analysis and reporting becomes embedded in your social impact activities.

  • Determining key performance indicators.
  • Establishing sustainable data collection processes.
  • Creating data management and oversight structures.
  • Using online and offline software to create data collection and management tools.
  • Sourcing external measurement partners on the ground in each market.
  • Deploying impact analysis frameworks tailored to each project.
  • Demonstrating clear reporting requirements for accountability.
  • Incorporating elements of learning and growth into reporting for continuous improvement.

Clients

Testimonials

Take a look at what my clients have to say about Social Impact Reporting

I have been working with Fathma for nearly two years in her capacity as social impact measurement consultant. Over that time, she has been a truly invaluable part of the team in providing knowledge, expertise and project management. She has supported the overall social impact strategy and future vision for Reckitt and managed an extensive portfolio of partnerships and programmes. She was entirely responsible for the social impact data collection, monitoring, measurement and analysis. This included the management of external partners and maintaining strong work relationships the internal stakeholders. Fathma was also a key member of the team producing our social impact reports. Finally, and very importantly, Fathma has a great ‘can-do’ attitude and extremely calm – something that was tested to its limits at Reckitt during the Covid-19 pandemic when our social impact investment quadrupled in just one year.

  • Sandra Hennessy – Social impact and Partnerships Manager, Reckitt

Fathma had the difficult task of taking a wide range of knowledge levels through the basics of impact measurement. Not only did she do this in a way that was engaging and practical, but each person walked away ready to implement these tools into their projects and business models. We're excited to see the results of these toolkits in practice and to bring Fathma back for future sessions.

  • Andre Johnsen – Programme Manager, YearHere
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